I am proud to serve a range of clients with professional services including:
APMG-UK specialises in the accreditation and certification of organisations, processes and people.
- Develop organisational and individual competency to support and drive business growth; robust succession planning; drive values and behaviours at the heart of APMG culture.
- Facilitate numerous workshops with UK and international representation across the business to review the values and desired behaviours at every level.
- Develop & implement a high-performance competency model
- Coach the HR team through a succession planning strategy
Personal Touch Financial Services are one of the largest Financial Service Networks in the UK with over 2100 Financial Advisers.
- To re-focus the company around its purpose
- As part of a larger business turnaround, to create a ‘service excellence’ ethos, and put the ‘customer’ at the heart of the business
- To implement more structure and discipline re. business planning
- To up-skill the leadership and senior management team re. performance management
- Service Excellence workshops conducted; cross-functional processes & systems reviewed and adjusted, strategic initiatives launched, leadership and management training.
- Click on the ‘Strategy & Culture’ tab here for the full case study
BNY Mellon is a leading asset management and securities services company.
- Deliver a first class ‘Focus on Performance’ leadership training programme.
- Three modules delivered throughout the year, focusing on ‘Planning for Success’, ‘Coaching for Performance’ and ‘Motivational Performance Reviews’.
- To facilitate company-wide change management and adoption of a new strategy & CRM programme
- Communications planning & facilitation of Executive level change workshops
- Click on the ‘Change Mgt.’ tab here for the full case study